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Assoc Chief Medical Officer Virtual Health Center

Location: , CO, United States
Category: Executive/Senior Level Management
Job Type: Part Time
Job ID: 114798
Date Posted: Mar 17, 2023

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Virtual Health at UCHealth

***This position is not remote***

Virtual health at UCHealth is integrated into every facet of care across our system and is a cornerstone of our innovation and quality programs. Virtual Care spans the spectrum of care delivery from critical care to home and remote care, inpatient and outpatient care, virtual inpatient and outpatient surveillance, acute, episodic and unscheduled care, home and remote care, synchronous and asynchronous care, as well as programs in diabetes, hypertension, dyslipidemia, anticoagulation, heart failure and behavioral health. This best in class capability keep patients in their local community hospitals or homes, decreases cost while improving quality and safety.

The Virtual Health Center is staffed by over 300 experienced staff including physicians, advanced practice providers, nurses, navigators and technicians.

The Opportunity

Associate Chief Medical Officer (ACMO)

This is an outstanding opportunity to join one of the top integrated academic health systems in the country and be part of a high-performing, quality-focused leadership team in a results-driven, growing health system. Reporting to the UCHealth Chief Innovation Officer (CInO), the Associate Chief Medical Officer will be an integral member of the leadership team and critical to the continued success of the hospital’s mission and organizational objectives. The ACMO The Associate Chief Medical Officer (ACMO) for Virtual Care provides medical administrative leadership for virtual care operations and functions across the UCHealth system, including the Virtual Health Center (VHC).

Reporting Relationships

The ACMO for Virtual Care is accountable to the UCHealth CInO for their performance as ACMO. Annual evaluation of ACMO performance will be completed by the UCHealth CInO with input from UCHealth ACNO for virtual care and CIO.


· Identifying and growing opportunities for implementation of virtual care across all facets of care delivery

· Identifying and implementing consistent approaches across all facets of care delivery that improve patient outcomes.

· Physician leadership of all domains of virtual care in conjunction with IT, nursing, operational, physician and APP leadership.

· In conjunction with the Associate Chief Nursing Officer (ACNO) for virtual care, developing and applying clinical guidelines, pathways, patient care practices or health care delivery systems that improve the health of patients or populations in partnership with the UCHealth medical and quality leadership.

· In conjunction with the ACNO for virtual care, developing, deploying and validating novel technologies and systems of care including predictive and prescriptive algorithms, remote monitoring devices and systems and modern analytics.

· Partnering with the UCHealth CARE Innovation Center to showcase virtual care as an opportunity for industry collaborations.

· Creating opportunities to test and optimize novel technology.

· Creative, active participation in the evaluation of the effectiveness of care (quality, outcomes, patient safety, utilization, access, cost, efficiency and patient, staff and provider experience) of virtual care programs across the spectrum of care including fall prevention, telemetry, critical care, urgent care, emergent care, hospital medicine, deterioration and sepsis, behavioral health, home and remote care, ambulatory, and specialty outreach programs.

· Leadership of structured activities that promote quality of care and patient safety, a healthy workplace environment and provider engagement and wellbeing.

· Serving as the point person for bidirectional communication between providers and medical staffs, hospital medical leadership; CMO’s and CQO’s, CUMedicine/CUSOM and UCHealth leadership regarding virtual care operations.

· Building strong, productive professional relationships with hospital leaders and providers

· Serve as a dyadic partner to the UCHealth ACNO for Virtual Care

The ACMO for Virtual Care is accountable for

· Close collaboration with the ACNO for virtual care for all VHC operations, budgeting, strategy, goal-setting, implementations, and system-wide change management

· Supervision of virtual care associate medical directors.

· Managing relationships with remote sub-contracted or outsourced physician services.

· Collaborating with the relevant physician, nursing and operational leadership to annually develop shared goals and objectives as well as tactics for achieving them.

· Active change management in the promotion and deployment of novel virtual care programs.

· Close partnership with regional CMOs and CQOs, UCHealth Physician Executive Council (PEC) and regional/local medical executive committees to determine prioritization, objectives and key results.

ACMO Expectations

· Participate in required leadership, steer and management meetings

· Collaboratively achieve common goals with relevant leadership partner(s): ACNO virtual care, medical directors, regional CMOs and CQOs.

· Regularly and effectively communicate with relevant CMOs and CQO’s.

· Regularly and effectively communicate with relevant CU Medicine and CUSOM leadership.

· Regularly review and address relevant operational, safety, quality and efficiency data

· Communicate UCHealth virtual health specific goals, objectives and performance with relevant medical and quality leadership.

· Lead/oversee clinical operational, quality and safety improvement initiatives

· Participate in relevant Root Cause Analysis (RCA) meetings and safety reviews and other regulatory and safety activities

· Participate in UCHealth system-wide virtual care collaborations, pathway development and quality improvement activities

· Serve as a resource to DocLine, PatientLine and LifeLine regarding transfer and access.


The ACMO for Virtual Care will be appointed by the UCHealth Chief Innovation Officer (CInO) with concurrence from the UCHealth system-CMO, UCHealth CIO and UCHealth CNE, and UCHealth ACNO virtual care. Ongoing appointment as ACMO for Virtual Care will be on an annual basis by the UCHA Chief Innovation Officer.

Estimated time commitment: ~50 - 80% FTE

Compensation: 50 - 80% FTE (+ X% at risk / bonus dependent upon achievement of agreed upon goals and metrics)

Key Relationships

• UCHealth ACNO (dyad)

• UCHealth Chief Information Officer

• Relevant Medical Directors

• UCHealth Regional Chief Quality Officers (CQO)

• UCHealth Chief Medical Officer(s)

• UCHealth Regional Chief Nursing Officers

• CU School of Medicine Senior Associate Dean for Clinical Affairs

• CUSOM Medical Director for Virtual Health

Candidate Qualifications

The successful candidate will meet the following requirements:


· MD or DO degree

· >5 years of clinical administrative leadership experience with preference to individuals with experience working in an integrated academic health system

· MBA, MPH, MHA, or equivalent graduate degree preferred.

· Deep understanding of analytics and informatics

· Clinically active and respected

· National Reputation

· Board certified in an ABMS primary specialty

· Currently active or eligible for medical staff appointment with commensurate privileges at all UCHealth hospitals

· Appointment to the academic faculty at the University of Colorado School of Medicine (UCSOM) in a relevant academic department at a rank commensurate with accomplishment

· Experience in cross-specialty collaborative leadership

· Exemplary leadership skills, including interpersonal communication, interdisciplinary collaboration, problem resolution, decision-making and project/change management

· Demonstrated ability to address issues and effect action in a timely manner

· Ability to integrate clinical, quality/patient safety, management and financial concepts

· Demonstrated experience in leading high-performing, cross-functional teams from diverse specialties and disciplines across multiple geographies; designing and implementing processes for strong and effective clinical and practice management operations

· Promotes and adheres to UCHealth Code of Conduct

Procedure for Candidacy

The search process is currently underway and will continue until the position is filled.

Nominations, expressions of interest, and applications including a cover letter and résumé should be submitted to:

Elizabeth Acuna

Executive Recruiter

[email protected]

For more information:

The Organization

About UCHealth

At UCHealth, we do things differently.

We strive to promote individual and community health and leave no question unanswered along the way. We are driven to improve and optimize health care.

Our network of nationally-recognized hospitals, clinic locations and health care providers extend throughout Colorado, southern Wyoming and western Nebraska. We deliver excellent care close to home, no matter where you might live.

Our success is defined by more than our patient volumes or treatment outcomes. It is about building a team of exceptional people, from our clinical staff to our expert physicians, who consistently do what is right for the individuals we are honored to serve.

UCHealth Includes:

• Broomfield Hospital (BH)

• Grandview Hospital (GVH)

• Greeley Hospital (GH)

• Highlands Ranch Hospital (HRH)

• Longs Peak Hospital (LPH)

• Medical Center of the Rockies (MCR)

• Memorial Hospital Central (MHC)

• Memorial Hospital North (MHN)

• Pikes Peak Regional Hospital (PPRH)

• Poudre Valley Hospital (PVH)

• University of Colorado Hospital (UCH)

• Yampa Valley Medical Center (YVMC)

• UCHealth Medical Group

• Affiliated Hospitals:

o Cheyenne Regional Medical Center, Cheyenne, WY

o Ivinson Memorial Hospital, Laramie, WY

o Regional Medical Center, Sidney, NE

o Campbell County Health, Gillette, WY

Separately, our institutions provide superior care to patients and are committed to service the communities we are honored to serve. Together, we push the boundaries of medicine as we improve health through innovation. Our specialty practices have rapidly gained a reputation for excellence nationwide. Our unique combination of academic-based and community-focused medicine, brings innovative and leading edge care to patients throughout the Rocky Mountain region.

At UCHealth we measure success first by patient outcomes and satisfaction. With an academic medical center at our core, we have at hand the newest technologies and the latest proven treatments - but those advantages mean little unless we have helped you regain a level of wellness that opens you to life's possibilities.

We serve the people of Colorado and the nation with the very latest in patient and family-centered care and service. Over the years UCHealth facilities and programs have earned––and continue to earn––numerous awards and recognitions:

• Five consecutive Magnet designations by the American Nursing Credentialing Center (Poudre Valley Hospital and University of Colorado Hospital), an accomplishment fewer than 30 hospitals worldwide have achieved. Medical Center of the Rockies is also a Magnet designated hospital.

• Multiple rankings among the best hospitals in the country by U.S. News & World Report, other rating services, and healthcare organizations that closely examine medical specialties

• Multiple Nightingale Award winners for excellence in nursing care

• Medical outcomes above state averages in many areas

• Deep involvement in implementing Institute for Healthcare Improvement, patient safety, and clinical quality initiatives


UCHealth, a 501(c) (3) health system, was formed in 2012 to deliver the highest quality patient care with the highest quality patient experience. Organized through a Joint Operating Agreement, the partnership combines Poudre Valley Health System (PVHS), one of the top-performing community health systems in the nation, having won the Baldrige Award in 2008, with University of Colorado Hospital (UCH), one of the Top 10 academic medical centers in the country, into an organization dedicated to building a healthier community and providing unmatched patient care in the Rocky Mountain West. Together, UCH and PVHS are founding organizations in UCHealth. In late 2012, Memorial Health System (MHS) joined the organization through an affiliation and lease operating agreement with the City of Colorado Springs.

UCHealth’s mission is “We improve lives. In big ways through learning, healing, and discovery. In small, personal ways through human connection; but in all ways, we improve lives.

Organizational Governance

UCHealth is governed by an 11-member fiduciary Board of Directors. Entity-specific hospital boards at UCHA, PVHS and MHS remain to oversee medical staff and credentialing, quality, joint commission, and oversight of other day-to-day operating activities. UCHealth is not an agency of the state government and is not subject to administrative direction or control by the Regents of the University of Colorado (the Regents) and is not financially accountable to the Regents, although the State of Colorado reports UCHA as a component unit. Hence, maintaining positive working relationships with the Regents is critical.

For more information, consult

University of Colorado Hospital

University of Colorado Hospital (UCH) is the Rocky Mountain region's leading academic medical center and one of the premier hospitals in the country. UCH is best known as an innovator in patient care and often as one of the first hospitals to bring new medicine to the patients’ bedside. UCH is one of twelve Colorado hospitals that compose UCHealth. The hospital’s physicians are affiliated with the University of Colorado School of Medicine, part of the University of Colorado system. Based on the expansive Anschutz Medical Campus in Aurora, Colorado, the hospital is where patient care, research, and education converge to establish the future of healthcare delivery.

Year after year, UCH has consistently ranked among the top hospitals in the country by the most prestigious rating agencies, including the following:

• U.S. News & World Report has named UCH the best hospital in Colorado since 2012 and ranked 27th nationally in the 2021-2022 report.

• The U.S. News Best Hospitals report ranks eight specialties at UCH among the best in the U.S. and 18 other procedures and conditions as “high performing.”

• UCH shares the honor of having the country’s second-best respiratory care with National Jewish Health.

• The University of Colorado Cancer Center is the only National Cancer Institute designated comprehensive cancer center in the Rocky Mountain region, and one of only 51 in the country. Moreover, it is a member of the elite National Comprehensive Cancer Network.

• UCH has been awarded the Magnet designation five consecutive times placing it in the top one percent of hospitals in the world.

Founded in 1921 by the Colorado General Assembly as part of the University of Colorado medical campus, UCH is now the region's leading tertiary care and referral center as well as the academic medical center of UCHealth, a nonprofit health system that includes twelve hospitals and hundreds of clinics throughout

Colorado. Top medical professionals, superior medicine, and progressive change make UCH one of the leading hospitals in the nation. Community physicians from around the state, region, and nation send patients to UCH for advanced, collaborative care by some of the leading specialists in their fields. The organization is respected for its exceptional teams of medical specialists, its remarkable medical outcomes, and its overall clinical excellence.

Financially, UCH and UCHealth remain in a strong position. For FY21, UCH total net patient revenue was $2.219 billion with net operating income of $279.1 million (12.3 percent operating margin) and a Medicare Case Mix Index of 2.45. The hospital employs a rigorous budgeting process for new staff and capital expenditures and regularly reviews adherence to staffing and budget.

The Anschutz Medical Campus

Starting in 1996, the Anschutz Foundation began making a generous series of gifts to help both the University of Colorado Hospital and the University of Colorado Denver build new facilities on the just-decommissioned site of the Fitzsimons Army Medical

Center in Aurora. In late 2006, the university’s Board of Regents named the portions of the old Army site it controlled The Anschutz Medical Campus. By then, its occupants included many hospital buildings (many of which, in turn, had already been named to honor Philip Anschutz and the Anschutz Foundation) as well the health science and graduate schools of the University of Colorado. In addition, many other health, scientific, and medical enterprises had been attracted to the area including Children’s Hospital Colorado, CU Medicine, and Fitzsimons Innovation, a bioscience park. The VA Medical Center is also housed on the east end of the campus. The key components of UCH on the Anschutz Medical Campus in Aurora include:

The Anschutz Inpatient Pavilion, a 703-bed hospital.

The Anschutz Outpatient Pavilion, home to 60+ clinics.

The Anschutz Cancer Pavilion, the renowned clinical services of the University of Colorado Cancer Center (with outcomes that far exceed state and national averages).

The UCHealth Sue Anschutz-Rodgers Eye Center, a state-of-the-art facility with national and international reputations for excellence in routine and complex ophthalmic care.

The Center for Dependency, Addiction, and Rehabilitation (CeDAR), the region's premier residential and treatment center for adults and families afflicted with alcoholism, gambling, and substance dependencies.

UCH is the Rocky Mountain’s only academic medical center and offers the latest in research and medical treatments. All providers at UCH are also faculty members at the University of Colorado School of Medicine, one of the premier academic research institutions in the country. The University of Colorado School of Medicine garnered $312 million in NIH funding in 2021.

CU Medicine

University of Colorado Medicine (CU Medicine) is dedicated to providing business operations and administrative support to nearly 3,000 active University of Colorado School of Medicine clinical healthcare providers. CU Medicine offers a variety of administrative and healthcare support career opportunities and serves as a resource for patients and physicians seeking information about the University of Colorado network.

Competitive Landscape

UCHealth is now the largest health system in Colorado with 23% market share including dominant market positions in both northern Colorado and Colorado Springs. UCHealth’s principal competitors include, but are not limited to, four health systems comprised of large and small hospitals, none with academic medical centers: Centura Health (a joint venture between CHI and Adventist Health) operates seventeen hospitals in Colorado and Western Kansas. Health One (for-profit, part of HCA) operates seven hospitals in Colorado. SCL Health operates seven hospitals in Colorado. Banner Health, with twenty-nine hospitals total, operates five hospitals in Colorado. Kaiser Permanente also has a large market presence and has relationships with several health systems including UCHealth in Denver and Colorado Springs.

The Community

UCHealth system’s primary service area consists of the Colorado Front Range Urban

Corridor stretching from Cheyenne, Wyoming to Pueblo, Colorado with parts of western

Nebraska. University Hospital’s academic referral area includes Wyoming, Idaho,

Montana, New Mexico, Nebraska, Kansas, South Dakota, and all of

Colorado. UCHealth is headquartered in the Denver Metropolitan area, a seven-county metro area with a population of 2.9 million that comprises their Central Region, including Aurora, the third largest city in Colorado with 366,000 residents.

Outside of work, you’ll be living in one of the most beautiful and reputable states in the country.

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