Patient Access Specialist Sr - Infusion - Full time - Days

Description

Established in 2019, Highlands Ranch Hospital is the newest hospital to be built as part of UCHealth. A 93-bed acute care hospital, we serve patients from Highlands Ranch and surrounding communities, offering advanced care services including cutting edge treatments in cancer. The UCH Cancer Center at Highlands Ranch offers a variety of standard treatment options as well as access toworld-class clinical research trials via the University of Colorado Cancer Center and its partnership with the CU School of Medicine. Our Cancer Center is affiliated with the University of Colorado Cancer Center, the only National Cancer Institute-designated comprehensive cancer center in the state of Colorado. UCH is also ranked as the #1 Employer in the State of Colorado by Forbes.

Highlands Ranch Hospital is currently looking for a Patient Access Specialist (PAS)to help serve the needs of our complex Oncology Infusion patients. The HRH Infusion Center sees patients with a wide variety of cancer types, including Blood, Brain, Breast, Gastrointestinal, Gynecologic, Head and Neck, Lung, Prostate and Skin. These are patients with acute and urgent needs as well as patients with chronic illnesses who are stable and being seen for long-term follow-up. Services provided include IV support such as fluids and electrolyte replacement, as well as chemotherapy, immunotherapy and blood products. The Infusion team includes nurses, physicians, pharmacists, patient access specialists and advanced practice practitioners, a dynamic team all working toward the same goal of delivering outstanding patient care.

Specific responsibilities of the PAS Sr will be infusion scheduling and care coordination, including working with outside departments to assist patients with scheduling supportive care and treatments in coordination with other necessary appointments. Scheduling appointments will include coordination with other locations throughout the UCH system, as not all patients receive their care at HRH alone. Other duties include helping with InBasket requests and may also serve as a back-up for patient check-in and phones. We are looking for a flexible, helpful and positive individual to join our amazing team. 

Summary:

Schedules and registers patients. Obtains demographic information and performs related clerical functions.

Work Schedule: Full Time Days - Hours will be Monday – Friday from 8:00 am – 4:30 pm, no holidays and no weekends.

Responsibilities:

• Schedules appointments, follow-up appointments, and assigns appropriate length of visit per physician request.
• Provides instruction to patients regarding what to bring to the appointment, time of appointment and location of physician. Registers patients for medical care including laboratory, outpatient services, physician or other medical office. Pre-registers patients when needed.
• Collects and confirms complete patient demographics, current employer, emergency contact information, insurance and case-specific information such as referring physician.
• Verifies insurance eligibility for governmental insurance payors (i.e. Medicaid, Medicare, Tricare, etc.). May complete Medicare Secondary Payor Questionnaire for all Medicare eligible patients. Reviews patient accounts for outstanding balances and forwards to Accounting.

Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.

The pay range for this position is: $19.10- $24.83 / hour. Pay is dependent on applicant's relevant experience.

UCHealth offers a Five Year Incentive Bonus to recognize employee’s contributions to our success in quality, patient experience, organizational growth, financial goals, and tenure with UCHealth. The bonus accumulates annually each October and is paid out in October following completion of five years’ employment.

UCHealth offers their employees a competitive and comprehensive total rewards package:

• Full medical, dental and vision coverage
• Retirement plans to include pension plan and 403(b) matching
• Paid time off. Start your employment at UCHealth with PTO in your bank
• Employer-paid life and disability insurance with additional buy-up coverage options
• Tuition and continuing education reimbursement
• Wellness benefits
• 5 year incentive bonus
• Full suite of voluntary benefits such as identity theft protection and pet insurance
• Education benefits for employees, including the opportunity to be eligible for 100% of tuition, books and fees paid for by UCHealth for specific educational degrees. Other programs may also qualify for up to $5,250 pre-paid by UCHealth or in the form of tuition reimbursement each calendar year
  

Loan Repayment:

UCHealth is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program!

UCHealth provides employees with free assistance navigating the PSLF program to submit their federal student loans for forgiveness through Savi.

At UCHealth, we do things differently

We believe in something different: a focus on the individuality of every person. In big ways and small, we exist to improve the extraordinary lives of all those we serve. As Colorado’s largest and most innovative health care system, we as a team deliver on the commitment to provide the best possible experience for our patients and their families. We foster a true human connection and give people the freedom to live extraordinary lives. A career at UCHealth is more than a job, it’s a passion.

Going beyond quality requires the perfect balance of talent, integrity, drive and intellectual curiosity. We are looking for individuals who recognize, like us, that the world of medicine is ever-changing and are motivated to do what is right, not what is easy. We support creativity and curiosity so that each of us can find the extraordinary qualities within ourselves. At UCHealth, we’ll do everything in our power to make sure you grow and have a meaningful career. There’s no limits to your potential here.

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UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an affirmative action/equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual’s race, creed, color, religion, gender, national origin or ancestry, age, mental or physical disability, sexual orientation, gender identity, transgender status, genetic information or veteran status. UCHealth does not discriminate against any “qualified applicant with a disability” as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.y, age, mental or physical disability, sexual orientation, gender identity, transgender status, genetic information or veteran status. UCHealth does not discriminate against any “qualified applicant with a disability” as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.