Location: Aurora, CO, United States
Category: Technicians/Patient Care Support
Job Type: Full Time
Job ID: 143719
Date Posted: Aug 16, 2023
Maintains assigned medical equipment and support systems.
Work Schedule: Full Time Days
Responds to support requests. Interviews customer to determine nature and scope of the customer's issue, and the appropriate response.
Diagnoses, resolves and closes medical equipment issues according to service level guidelines. Promptly escalates issues to higher level technical support or management when necessary.
Performs routine safety checks, calibrations, and preventative maintenance on medical equipment and support systems.
Demonstrates understanding of customer service policies and procedures, continuously develops depth and breadth of technical competencies.
Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.
The pay range for this position is: $28.26 - $42.39 / hour. Pay is dependent on applicant's relevant experience.
UCHealth offers a Five Year Incentive Bonus to recognize employee’s contributions to our success in quality, patient experience, organizational growth, financial goals, and tenure with UCHealth. The bonus accumulates annually each October and is paid out in October following completion of five years’ employment.
UCHealth offers their employees a competitive and comprehensive total rewards package:
Loan Repayment:UCHealth is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program!
UCHealth provides employees with free assistance navigating the PSLF program to submit their federal student loans for forgiveness through Savi.
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We believe in something different: a focus on the individuality of every person. In big ways and small, we exist to improve the extraordinary lives of all those we serve. As Colorado’s largest and most innovative health care system, we as a team deliver on the commitment to provide the best possible experience for our patients and their families. We foster a true human connection and give people the freedom to live extraordinary lives. A career at UCHealth is more than a job, it’s a passion.
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