Information Operator

Description

Location: UCHealth UCHlth Leprino Building AMC, US:CO:Aurora

Department: Metro Switchboard Services

FTE: Full Time, 1.0, 80.00 hours per pay period (2 weeks)

Shift: Flex 

Pay: $18.54 - $24.10 / hour. Pay is dependent on applicant's relevant experience

Summary:
Operates the organization's central switchboard to answer and route incoming calls and to communicate codes, alerts, drills and other announcements.

Responsibilities:
Receives and relays internal and external calls and provides general information and customer service assistance.

Maintains desk directories, on-call list, reference guides and other associated reference materials. Provides administrative support as needed.

Operates beeper and paging system to contact hospital personnel and code team.  Provides radio support for security and facilities.

Communicates codes, alerts, drills and other announcements according to established policies and protocols, including disaster management plans. Monitors security cameras.

Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.

Requirements:

We improve lives. In big ways through learning, healing, and discovery. In small, personal ways through human connection. But in all ways, we improve lives.

UCHealth invests in its Workforce.

UCHealth offers a Five Year Incentive Bonus to recognize employee’s contributions to our success in quality, patient experience, organizational growth, financial goals, and tenure with UCHealth. The bonus accumulates annually each October and is paid out in October following completion of five years’ employment.

UCHealth offers their employees a competitive and comprehensive total rewards package:

• Medical, dental and vision coverage including coverage for eligible dependents
• 403(b) with employer matching contributions
• Time away from work: paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence; start your employment at UCHealth with PTO in your bank
• Employer-paid basic life and accidental death and dismemberment coverage with buy-up coverage options
• Employer paid short term disability and long-term disability with buy-up coverage options
• Wellness benefits
• Full suite of voluntary benefits such as flexible spending accounts for health care and dependent care, health savings accounts (available with HD/HSA medical plan only), identity theft protection, pet insurance, and employee discount programs
• Education benefits for employees, including the opportunity to be eligible for 100% of tuition, books and fees paid for by UCHealth for specific educational degrees. Other programs may qualify for up to $5,250 pre-paid by UCHealth or in the form of tuition reimbursement each calendar year

Loan Repayment:

• UCHealth is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program! UCHealth provides employees with free assistance navigating the PSLF program to submit their federal student loans for forgiveness through Savi.

UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified.  

Who We Are (uchealth.org)

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