Manager Experience Design - Data and Insights

Description

Location: UCHealth UCHlth Catalyst Bldg Denver, US:CO:Denver

Department: Experience And Innovation

FTE: Full Time, 1.0, 40.00 hours per pay period (2 weeks)

Shift: Days 

Pay: $43.25 - $69.19 / hour. Pay is dependent on applicant's relevant experience

This position is an onsite role and does not offer a remote or a hybrid option.

Summary:
We are seeking a highly skilled and experienced Data Scientist to lead our efforts in transforming patient feedback into actionable insights. This role will be instrumental in driving improvements to the patient experience through advanced quantitative and qualitative date analysis techniques. The ideal candidate will have a strong background in healthcare analytics, data modeling, and comparison methodologies, with the ability to integrate and analyze data from various sources. They will provide a comprehensive view of patient sentiment, identify key areas for improvement, and deliver data-driven recommendations to enhance patient care and outcomes. 

Responsibilities:

• Data Analysis & Insights:Responsible for applying data analysis tools and techniques to provide insights and actionable recommendations, including the utilization of data modeling to identify trends and patterns and make predictions about future outcomes. 
• Qualitative & Quantitative Data Leadership:Oversee data collection, analysis, and research efforts to capture both trends and insights, providing a holistic view of experience achievements and challenges. Insights should drive targeted interventions that improve experience and outcomes.
• Storytelling & Experience Advocacy:Oversee the synthesis of data into compelling narratives that influence leadership, frontline teams, and community stakeholders, ensuring that insights drive action. By translating insights into clear recommendations, the role fosters a culture of continuous improvement and accountability. 
• Vendor Support & Problem Solving: Collaborate with vendors to ensure their tools and services effectively support experience initiatives and resolve any operational challenges. By facilitating smooth implementation and troubleshooting issues, this role helps optimize vendor contributions to patient experience. 

Requirements:

• Bachelor’s degree in related field.
• 3 years of relevant experience.

We improve lives. In big ways through learning, healing, and discovery. In small, personal ways through human connection. But in all ways, we improve lives.

UCHealth invests in its Workforce.

UCHealth offers a Three Year Incentive Bonus to recognize employee’s contributions to our success in quality, patient experience, organizational growth, financial goals, and tenure with UCHealth. The bonus accumulates annually each October and is paid out in October following completion of three years’ employment.

UCHealth offers their employees a competitive and comprehensive total rewards package (benefit eligibility is based off of FTE status):

• Medical, dental and vision coverage including coverage for eligible dependents
• 403(b) with employer matching contributions
• Time away from work: paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence; start your employment at UCHealth with PTO in your bank
• Employer-paid basic life and accidental death and dismemberment coverage with buy-up coverage options
• Employer paid short term disability and long-term disability with buy-up coverage options
• Wellness benefits
• Full suite of voluntary benefits such as flexible spending accounts for health care and dependent care, health savings accounts (available with HD/HSA medical plan only), identity theft protection, pet insurance, and employee discount programs
• Education benefits for employees, including the opportunity to be eligible for 100% of tuition, books and fees paid for by UCHealth for specific educational degrees. Other programs may qualify for up to $5,250 pre-paid by UCHealth or in the form of tuition reimbursement each calendar year

Loan Repayment:

• UCHealth is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program! UCHealth provides employees with free assistance navigating the PSLF program to submit their federal student loans for forgiveness through Savi.

UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified.

UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, color, national origin, language, culture, ethnicity, age, religion, sex, disability, sexual orientation, gender, veteran status, socioeconomic status, or any other characteristic prohibited by federal, state, or local law. UCHealth does not discriminate against any qualified applicant with a disability as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization. 

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